The Results Companies Announces Dates and Location of 2016 Partnership for Performance Executive Summit

Premier Customer Experience Provider to Host Event May 11 – 13 at The Ritz-Carlton Naples
Brian Fallers

FORT LAUDERDALE, FLORIDA, September 17, 2015 – The Results Companies recently announced it will be hosting its sixth annual Partnership for Performance Executive Summit on May 11 – 13, 2016. The premier Customer Experience event will return to The Ritz-Carlton Naples.

“The continued success of our partnership event has been instrumental to our growth as a Customer Experience leader,” stated Alec Brecker, The Results Companies’ President and CEO. “More importantly, it provides us the opportunity and forum to share insights and introduce new resources to our Partners. After all, their success is our success and the Executive Summit embodies this Partner commitment.”

For a fifth consecutive year, the event will return to The Ritz-Carlton Naples. Voted in 2015 as a “Best Hotel in the U.S” by U.S. News & World Report, the Forbes Five Star property has been recognized as one of the world’s leading hotels. “We are excited to return to The Ritz-Carlton Naples,” said Lori Brown, Chief Experience Officer. “As a Customer Experience company, it’s critical we partner with equally committed companies and The Ritz-Carlton Naples continues to provide the passionate service and care our Partners have come to expect at our event. It truly is the ideal location to discuss Customer Experience excellence.”

The 2016 Partnership for Performance Executive Summit will follow a highly successful 2015 event. Through a post-event attendee survey, the Summit received a 100% Net Promoter Score and 100% approval ratings in overall program and as an “excellent forum to discuss Customer Experience.” 2016 program information will be made available in the coming months and event registration will commence in November. For more information, please contact Brian Fallers at

About The Partnership for Performance Executive Summit
The Results Companies' Partnership for Performance Executive Summit is an annual event devoted exclusively to Customer Experience Management (CEM) leaders. The summit combines practical information with thoughtful discussions of the philosophy and future direction of the Customer Experience, all with a keen eye on optimizing brand engagement and improved profitability. Featuring nationally recognized speakers and the wide ranging expertise of Results’ Partners, the event offers a unique opportunity for a collegial exchange of views and topics on current critical customer experience issues in an intimate environment.

File Download: 
September 17,2015