The Results Companies Announces 2013 Partnership for Performance Conference Program

Kerry Bodine, Author and VP at Forrester Research To Keynote
Brian Fallers

DANIA, FLORIDA, February 18, 2013 – The Results Companies, one of the world’s leading customer experience management companies, is pleased to announced Kerry Bodine, VP & Principal Analyst at Forrester Research will present the opening keynote for the upcoming 2013 Partnership for Performance Conference. As Vice President & Principal Analyst serving customer experience professionals, Kerry Bodine leads Forrester Research, Inc.’s research on experience design, tapping into her past work as both a design practitioner and leader to help Forrester clients envision and define broad, end-to-end customer experiences. Kerry is also the author of the Forrester Big Idea report, “The Customer Experience Ecosystem,” a concept she developed to help companies identify the set of complex interdependencies that shape all of their interactions with customers.

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February 18,2013